1. What are Amazon Hub Lockers?

• Amazon Hub Lockers are secure, self-service kiosks where you can pick up Amazon.com packages at a time and place that is convenient for you.

2. How do I use a Locker?

• To use an Amazon Hub Locker as your shipping destination, find a Locker and add it to your Amazon address book. Then, during checkout, select the Locker as your shipping address. Once your package has been delivered, we will email you a unique 6 digit code. Simply visit your selected Locker and enter the code on the Locker's touchscreen, then remove your package after the Locker's door opens. Learn more about picking up a package from an Amazon Hub Locker here.

3. How much does using an Amazon Hub Locker cost?

• There is no additional cost to use an Amazon Hub Locker. FREE Two-Day Shipping is available with Amazon Prime. Standard shipping rates apply for all other orders.

4. How long do I have to pick up my package?

• You have 3 calendar days to pick up your package. If you're not able to collect your package within this time-frame, it will be returned for a refund.

5. What kind of items can be delivered to an Amazon Hub Locker?

• Most items on Amazon.com can be delivered to Lockers, but there are a few restrictions, like the item's size and weight. Learn more about Amazon Hub Locker eligible items here.

6. Where is the Jessup Amazon Hub Locker located?

• Near the Crossroads Classrooms.

7. Can I return an item to an Amazon Hub Locker?

• Yes. If your item is eligible to be returned to a Locker, you will see Amazon Hub Locker as a Drop-off option during the returns process on Amazon.com.

8. I had a problem with my Locker order. What should I do?

• Please contact customer service here.